Liaixon Intelligence, four services
Your automationdivision.
Liaixon Intelligence is our client-facing engineering and automation practice: we design, build, integrate, and operate workflow systems, lead procurement and data operations, AI intake and follow-up, and marketing automation for clients, primarily in real estate and insurance. Engagements run on retainer or on a fixed-fee deployment basis, and every engagement is staffed with its own ring-fenced team of vetted, Liaixon Certified engineers who stay on that client's work through completion.
No pricing before we hear the scope. A partner replies the same business day.
Four services, one operation
Each one a lane. All of them yours.
- 01
Custom CRM & Workflow Systems
Pipelines, field logic, and reporting engineered to the firm's actual operation, so the team stops working around the software.
Residential pipelineSample4 owners, one record eachThis quarterNew214 Alder Row
$612K9 Quarry Lane
$488K2 Orchard Ct
$412KContacted214 Alder Row
$612K31 Fenwick St
$735KStalled 8 daysTask set60 Wren Close
$529KShowing214 Alder Row
$612K7 Linden Mews
$1.02M15 Marsh Rd
$676KStalled 8 daysTask setContract214 Alder Row
$612K22 Birch Lane
$845KOpen pipeline
$4.71M
Stalled, no task
0
Closed by source
Portal46%Referral28%Website18%Past client8%- Pipelines and stages that match the real process
- One record of every contact, message and task
- Integration with an existing CRM, agency management or loan origination system
- Reporting an owner can read at a glance
- 02
Outreach & Lead Generation Automation
Multi-channel campaigns run on a defined cadence instead of memory, with deliverability engineering behind them, every touch logged, and replies routed to a named owner. The objective is the meeting.
Cadence, spring sellersSampleSegmentsPast clients412Portal leads828Sphere216- Day 1Email1,456
- Day 3Email1,402
- Day 6Call task184Consent on file
- Day 10Email1,318
- Day 14Last note1,270
Replies, routed
S. AlvarezThursday works for the valuation.MeetingD. OkaforCan you call me about rates?RoutedP. GrantPlease remove me from this list.Opt-out recordedTouches logged
5,630
Replies
86
Meetings booked
19
- Email-first sequences with every touch on the record
- Messages segmented and personalized by sub-vertical
- Replies routed to a named owner
- Calls and texts added only where consent supports them
- 03
Data Interpretation & Enrichment
Calls and correspondence turned into structured notes, missing details filled from approved sources, and the viable opportunities buried in existing records surfaced before a competitor finds them.
Record, Marisol OrtegaSampleCall, 4 min 12 s
Agent: Twinks for calling back. Still at the house on Birch Lane?
Marisol: Yes, three bedrooms, but the kids have left. We are thinking about spring.
Agent: Would a valuation visit help?
Marisol: It would. Email me the times.
Structured notes
Seller signal3 bed, Birch LaneSpring timelineWants a valuationPrefers emailMOMarisol OrtegaPast client, last contact 2021Complete100%- Phone
- Missing(732) 555 0148Call log
- Property
- Missing22 Birch Lane, 3 bedCall notes
- Timeline
- MissingSelling in springCall notes
- Owned since
- Missing2014County record
- Missingm.ortega@sample.comEmail thread
- Next step
- MissingValuation visitRule
Opportunity surfaced: seller signalFlagged for a valuation visitTo- Calls and emails turned into structured notes
- Missing details filled from approved sources
- Viable deals flagged through Opportunity Surfacing
- Aged contacts re-engaged through Dormant Database Reactivation
- 04
Data Procurement & Management
The full data supply chain, from sourcing through activation: data sourced in proportion to need, cleaned, de-duplicated, imported, and kept current. The client owns every record. Liaixon never sells client data.
Data store, spring listSampleSourced12,480Duplicates merged−2,316Invalid removed−904Imported, clean9,260Merge, one client
Patel, R.DuplicateR Patel (old)DuplicateRaj Patel3 records mergedSample clean records Record Town Status Raj Patel Red Bank Verified Lena Brooks Rumson Verified Tom Iwu Fair Haven Updated Ana Duarte Holmdel Verified Sources, each one recorded
- Client CRM export6,120
- Past client list2,214
- Approved data partner4,146
Opt-outs honored
112Every channel
Updated this month
1,048Moves, numbers, emails
Owner of record: the client- Sources recommended for the use case
- Cleaning, de-duplication and import
- Ongoing hygiene so records stay current
- Client ownership of every record
The principle
Integrate, do not replace.
The existing system of record stays central. New capability plugs in around it. Replacement is recommended only when the current system cannot support the process.
Before and after
The same day, re-cut.
Automation does not add hours. It moves routine work off people, so the hours go back to clients.
With clients
3 hours before, 6 hours after
Routine by hand
5 hours before, 0 hours after
Before: the day runs the team
After: the system runs the routine
Before: the day runs the team
- Follow-up by hand2.5 h
- Data entry1.5 h
- Chasing documents1 h
- With clients3 h
After: the system runs the routine
- With clients3 h6 h
- Exceptions only1 h
- Morning summary1 h
Find your fit
What would we build for you?
Pick a service and the kind of firm you run. The answer comes from our industry pages.
We build for .
One record of every lead, showing and signature, shared across the team.
Three named ideas
The words we use.
And exactly what each one means when it turns up in a proposal.
- 01 / 03
Compression Points
the places in an operation where manual, repetitive work compresses time and margin. Liaixon maps them in the diagnosis step and engineers them out.
- 02 / 03
Opportunity Surfacing
the viable deals buried inside a firm's existing records, flagged in time to act on them.
- 03 / 03
Dormant Database Reactivation
re-engaging the aged contacts already sitting in a client's records, because it proves value on data the client already owns. Email first; calls and texts only where consent supports them and Do Not Call lists are cleared.
Where engagements start
How an engagement starts
Consult first, propose second.
Four conversations to a signature. No pricing before the scope is heard.
Conversation 1
Discovery Session
We map how the operation actually runs and agree the firm's top three priorities. Everything else is parked. No pricing before this conversation.
Conversation 2
Diagnosis & Demonstration
Compression Points are mapped and the proposed systems are shown working, not described.
Conversation 3
Business Case Proposal
Every proposal is a business case: what the operation is losing now, what the system recovers, and the net return against the fee. Assumptions are stated; projections are estimates, never guarantees.
Conversation 4
Services Agreement
Scope and budget are agreed in writing before work begins. Anything beyond scope moves only by written change order.
How engagements are billed
- 01Engagements run on retainer or on a fixed-fee deployment basis.
- 02Fees are never tied to a commission or a loan closing.
- 03Data, outreach, and AI usage are metered against a monthly cap with an alert threshold.
- 04After launch, an optional support and maintenance retainer covers monitoring, AI model and vendor changes, and continued iteration.
Start here
Pick the lane.We build it.
Every engagement starts with one conversation about how the operation actually runs. Nothing is priced before we hear the scope.
No pricing before we hear the scope. A partner replies the same business day.