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LIAIXON

How we work

Consult first,propose second.

Four conversations to a signature, so nothing is rushed and nothing is assumed. No pricing before the scope is heard.

Book a discovery session

No pricing before we hear the scope. A partner replies the same business day.

  • 4conversations to a signature
  • 3the conversation where a fee first appears
  • 1point of contact, end to end

The four conversations

Nothing priced before the third.

Each conversation has one job and leaves something behind. Here is who does what, and a sample of what you walk away with.

  1. /04

    Conversation 1

    Discovery Session

    We map how the operation actually runs and agree the firm's top three priorities. Everything else is parked. No pricing before this conversation.

    You
    Agree the firm's top three priorities. Everything else is parked.
    Liaixon
    Maps how the operation actually runs: where a lead enters, who touches it, where it waits.
    No pricing
    Conversation 1, agendaSample
  2. /04

    Conversation 2

    Diagnosis & Demonstration

    Compression Points are mapped and the proposed systems are shown working, not described.

    You
    See the proposed systems working on your process, not described on a slide.
    Liaixon
    Maps the Compression Points and demonstrates the systems that remove them.
    No pricing
    Conversation 2, diagnosisSample
  3. /04

    Conversation 3

    Business Case Proposal

    Every proposal is a business case: what the operation is losing now, what the system recovers, and the net return against the fee. Assumptions are stated; projections are estimates, never guarantees.

    You
    Weigh the net return against the fee. Assumptions are stated, projections are estimates.
    Liaixon
    Writes the business case: what the operation loses now and what the system recovers.
    The fee first appears
    Conversation 3, proposalSample
  4. /04

    Conversation 4

    Services Agreement

    Scope and budget are agreed in writing before work begins. Anything beyond scope moves only by written change order.

    You
    Sign the scope and budget. Anything beyond it moves only by written change order.
    Liaixon
    Builds to the written scope with a ring-fenced team of Liaixon Certified engineers.
    Scope in writing
    Conversation 4, agreementSample

Who you deal with

One person owns it, end to end.

One point of contact owns each engagement end to end. Everything is designed, built and run in-house, by a ring-fenced team of vetted, Liaixon Certified engineers who stay on the work through completion.

Your firmOne point of contactIn-house team

After the signature

Four gates before anything ships.

The build runs in order. Every system passes the Liaixon Certified gates before it reaches your team.

  1. Step 01

    A ring-fenced team

    Each engagement is staffed with its own team of vetted, Liaixon Certified engineers who stay on that client's work through completion.

  2. Step 02

    Built on masked data

    Development and testing run on masked or sample data. No AI coding agent holds write access to client production data.

  3. Passed
    Step 03Gate 01

    Tested

    Every system is tested against the agreed scope before handover.

  4. Passed
    Step 04Gate 02

    Human-reviewed

    All code, including AI-generated code, is reviewed by a person.

  5. Passed
    Step 05Gate 03

    Security checked

    A security check is completed before anything ships.

  6. Passed
    Step 06Gate 04

    Signed off

    The Chief Engineer signs off on every deliverable.

  7. Step 07

    Backup, then migration

    A verified backup is taken before any data migration.

  8. Step 08

    After launch

    After launch, an optional support and maintenance retainer covers monitoring, AI model and vendor changes, and continued iteration.

How it is billed

Metered, capped, never on commission.

  1. 1

    Engagements run on retainer or on a fixed-fee deployment basis.

  2. 2

    Data, outreach, and AI usage are metered against a monthly cap with an alert threshold.

  3. 3

    After launch, an optional support and maintenance retainer covers monitoring, AI model and vendor changes, and continued iteration.

A sample month, usage against the capSample

Fees are never tied to

  • a commission.
  • a loan closing.

Fees are never tied to a commission or a loan closing.

Principles

How we think about the work.

  • 01

    The root of the problem

    We look past the immediate ask to what is actually causing it, then scope the work around that.

  • 02

    Measured by the problem solved

    An engagement is measured by whether the underlying problem is solved, not by whether the scope was delivered.

  • 03

    A second level of thought

    Every recommendation accounts for what follows from it, not only what it fixes today.

  • 04

    Attention to detail

    Care for the details sits at the core of the work, from the first field mapping to the final sign-off.

Start here

Start with conversation one.

A Discovery Session maps how your operation actually runs and agrees your top three priorities. There is no pricing in it.

Book a discovery session

No pricing before we hear the scope. A partner replies the same business day.

How we handle data, consent and security